We're over capacity right now
We're not taking on new clients at the moment. You're welcome to join the waiting list — there's no promise on timing, and nothing you'll need to send us.
If your job is urgent, please don't wait on us. Worth checking before you hire anyone: recent reviews that describe the actual work, a clear rate agreed before anyone starts, and WCB coverage — it's what covers you if someone is hurt on your property.
Already a client? Nothing changes — just reply on your usual email thread.
How our pricing works
Plain terms, stated up front. You will know the rate and how the clock runs before anyone books anything.
Why we do not give fixed quotes
A diversity of small tasks is genuinely hard to estimate accurately, individually or together. We are good with tools rather than good with detailed quoting, and we would rather say that than dress it up.
There is also a reason that holds even on a job with no unknowns: material and fuel prices move. A number promised in advance either pads your bill to cover that risk, or it comes out of ours. Time plus materials means you pay for what the job actually took.
The standing terms
- The rate
- One hourly rate for a handyperson and a truck full of tools, plus any materials the job needs. You get the current rate in writing when you tell us about the job, before anything is booked — you will never find it out from the invoice.
- Two-hour minimum
- Every visit is booked with a two-hour minimum. It is worth telling us the whole list rather than one item — the time is the same either way.
- When the clock starts
- Half an hour before arrival, and it runs until the work is complete. That half hour covers the drive on any call shorter than a full eight-hour day.
- Materials and supplier trips
- Trips to a supplier are billed as time. Inside the city, the clock starts at the supplier rather than at our door.
- How many visits
- Almost every job is one visit: we come, look at the list, pick up what is needed and come straight back to finish. Only larger jobs, or ones needing a specialty part, get deferred to a second visit.
Commercial work, and anything unusual, is confirmed in writing before it is booked — you will never find out what something costs from the invoice.
Paying
- How to pay
- Cash and Interac e-transfer. We do have PayPal for clients who really need to put it on a credit card.
- What you are billed for
- The time actually worked and the materials actually used. If the scope turns out to be different from what we expected, we talk to you before carrying on rather than after — you will not get a bill for work you did not agree to.
- The 30-day warranty
- Our workmanship is warranted for 30 days from the day a job is completed. It covers our work rather than the parts themselves, which carry whatever warranty their manufacturer offers.
Ready when you are
Tell us what needs doing and we will email you back with how we work and our rates.
Tell us what you need